First of all, one has to understand that there is no such thing as an Indigenous culture, rather there are hundreds according to the land that the people are on. We are diverse in terms of languages, specific spiritual and cultural practices, whether we live in First Nations communities or in urban centres, what we believe and practice etc. What we all have in common is Indigenous worldviews and values which are the foundation. Cultures grow out of this foundation. I recognize this in every group of Indigenous people I encounter across the world which is magical. Again, cultural safety is a good place to begin from as this model was first created by a Maori nurse in NZ and has been built on over the years by other Indigenous people. There are articles on this that you can access. There may be some in the references that were provided after the workshop.
A way to support Indigenous people is to learn and have on hand various Indigenous services that are in the vicinity of where you work where you can refer people and with whom you can develop relationships and partnerships with so that you are working together. Educate yourself for the rest of your life by the above, reading the work of Indigenous scholars, attending more workshops, bringing Indigenous people in to work at your agency in ways that do not tokenize them. You also need to be self-reflexive whereby you honestly examine your biases, assumptions and privileges, which we all have, and work towards lessening them which will assist you in uncovering the unintentional harm you could be doing.
Since my area is social work, I am most familiar with Indigenous scholars who write about services from this perspective. Some of these are me (for example, I have a book called Strong helpers’ teachings: The value of Indigenous knowledges in the helping professions), Cindy Blackstock, Maggie Kovach, Michael Hart, Raven Sinclair, Kathy Absolon, Ruth Koleszar-Green, Jeanne Carriere, Bonnie Freedman. There is also a program at Ryerson in the Chang School of Continuing Education for a Certificate in Aboriginal Knowledges and Experiences that you could look into.
Happy learning,
Cyndy